Privacy policy

We gather and retain various types of information about you based on specific circumstances.

1. Individually Identifiable Information

The kind of individually identifiable information we collect varies depending on the purpose for which it's collected. Examples include:

• Your name
• Contact details
• Identification information
• Historical records of your interactions with us
• Preferences, interests, and behaviour related to transactions, products, services, and activities on our site

Additionally, we may request other similar Personal Information required for registering or subscribing to our services. If we ever require significantly different information, we will inform you. Failure to provide certain requested Personal Information may result in limited access to our site, products, services, or applicable functions and activities.

1. Non-identifiable Information

Non-identifiable information is data without individual identifiers. When you visit our site, our servers may automatically record non-identifiable information, including:

• Your computer's IP address
• Browser type
• Previous webpage visited before ours
• Pages within our site visited
• Time spent on pages, items, and information searched, access times, dates, and other statistics

This data aids analysis and evaluation for improving our site, services, and products. It is used without association to any other Personal Information.

1. Information Collection Methods

We may collect your information through various means, including:

• Directly from you (e.g., browsing our site, making purchases, contacting Customer Support)
• Third parties (e.g., related entities, business partners)
• Publicly available sources

We also collect information online. See clause 6 for details.

1. Information Storage

We store Personal Information in hard copy or electronic format in our facilities or those operated by service providers. We prioritise privacy and security, employing procedures and processes to safeguard your information's security and integrity.

1. Use of Your Information

We employ your information for several purposes, such as:

• Providing products and services
• Communicating with you about products, services, offers, and events
• Answering questions and providing advice
• Creating orders, records, agreements, accounts, invoices, receipts
• Improving our products and services
• Enhancing customer services
• Conducting research and analysis
• Administering, marketing, planning, fraud prevention, procurement, development, and more

Your information may also be used for promoting and marketing products, services, and offers of interest to you.

1. Information Sharing

We involve third parties for various services and functions. Some require access to Personal Information for these purposes. We may disclose your information to:

• Assist in providing requested products and services (e.g., delivery, market research)
• Manage or develop business and corporate strategies

Third parties are contractually obligated to use your information only for intended purposes and to ensure secure storage.

1. Cookies

We use cookies on our site to enhance efficiency and track behaviour patterns. These include:

• Site functionality cookies
• Site analytics cookies
• Customer preference cookies
• Targeting or advertising cookies

By using our site, you agree to cookie usage. You can adjust settings to prevent cookies, but this may impact your user experience.

1. Access and Correction

You have the right to access your records and request details of your Personal Information. You can update your information through your account or contact us to have it removed.

1. Privacy Complaints

If you have concerns about privacy or our practices, contact us. You can find more information from the OAIC.

1. Policy Changes

This Privacy Policy is part of our Terms and Conditions. It may change at our discretion, and continued use implies agreement with any changes.